Frequently Asked Questions
Everything you need to know about using Kammok gear
Easy product returns for refund or store credit within 30 days of purchase
Product Care & Repairs
Keep your gear performing in tip-top shape
Warranty & Product Registration
Every Kammok product is covered by a lifetime warranty
Orders, Payments & Discounts
How to get geared up online, Austin Gear Shop pick up, and Pro Program
All things shipping from domestic to international orders
Outsider Rewards Program
How to join Outsider Rewards, earn and use points, reward tiers, and referrals.
Learn about our story and values
- Do I need to order straps for my hammock?
- What are the dimensions of the Swiftlet set up?
- What is Kammok's return policy?
- How do I wash my hammock?
- How do I register my gear?
- Why is my discount code not working?
- What are Kammok's international shipping options?
- When will my order ship?
- How can I earn reward points?