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  2. Orders, Payments & Discounts

Orders, Payments & Discounts

How to get geared up online, Austin Gear Shop pick up, and Pro Program

Payments & billing

  • When will my credit card be charged?
  • When will I receive a copy of my receipt?
  • Do I have to pay sales tax?
  • How do I reset my Kammok account password?

Discounts

  • Why is my discount code not working?
  • Can I combine a discount code with another promotion?
  • Can I use my discount code on an already discounted product?
  • Do you offer military discounts?
  • Does Kammok offer discounts?
  • How do I apply a discount code?

Sending a gift

  • Can I include a gift receipt in the package?
  • Can I include a message with my gift?

Change or cancel an order

  • Can I change my shipping address on an order?
  • There is something wrong with my order. What do I do?
  • Can I edit or cancel my order?

Austin Gear Shop pick up orders

  • Is the Austin Gear Shop open?
  • How do I place an order for pick up?
  • Why do I have to put my shipping address if I selected pick up in store?
  • Will I receive an order confirmation for pick up orders?

Pro Program

  • What are the Pro Program guidelines?
  • Why is my ExpertVoice code not working?
  • Why is my Pro Program pricing not showing?
  • How do I apply to the Pro Program?
  • Who is eligible for the Pro Program?
  • Is there a Pro Program warranty?
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