Orders, Payments & Discounts

Payments & billing

• When will my credit card be charged?
• When will I receive a copy of my receipt?
• Do I have to pay sales tax?
• How do I reset my Kammok account password?

Discounts

• Why is my discount code not working?
• Can I combine a discount code with another promotion?
• Can I use my discount code on an already discounted product?
• Do you offer military discounts?
• Does Kammok offer discounts?
• How do I apply a discount code?

Sending a gift

• Can I include a gift receipt in the package?
• Can I include a message with my gift?

Change or cancel an order

• Can I change my shipping address on an order?
• There is something wrong with my order. What do I do?
• Can I edit or cancel my order?

Austin Gear Shop pick up orders

• Is the Austin Gear Shop open?
• How do I place an order for pick up?
• Why do I have to put my shipping address if I selected pick up in store?
• Will I receive an order confirmation for pick up orders?

Pro Program

• What are the Pro Program guidelines?
• Why is my ExpertVoice code not working?
• Why is my Pro Program pricing not showing?
• How do I apply to the Pro Program?
• Who is eligible for the Pro Program?
• Is there a Pro Program warranty?

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