Where is my order?

You should have received a confirmation email when your order was placed. 

Once your order ships, you will receive a second email with the tracking information. 

Unfortunately, once the package has shipped and is in the carrier's hands, we have very little control. We recommend submitting a claim or service request with your carrier as the recipient of the package. 

If you have a question about why your tracking has not updated or where your package is, please contact the carrier with your provided tracking number. 

USPS:

• Email: USPS® Customer Service
• Call: 1-800-ASK-USPS® (1-800-275-8777)

UPS:

• File a claim
• Customer Support

FedEx:

• File a claim
• Customer Support

If your tracking shows any alerts or delays, please visit our Contact Us page and message or call us with your name and order information. We'll work to get you geared up.