Erin
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Recent activity by Erin-
Do I need a Roo Double XL hammock?
If you're a taller camper (6'3" or taller), you may find the Roo Double XL hammock to be more comfortable than your average camper. At more than 11 feet in length, the Roo Double XL offers a wider ...
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How do I set up my gear?
No worries, instructions are provided on a white tag attached to the stuff sack of our hammocks, straps, hammock tents, and stands. Search for your product on our Help Center homepage for specific ...
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I’ve never hammock camped. Where do I start?
We’re so glad you’re eager to learn more! Hammock camping is our favorite way to sleep under the stars. Visit a couple of our informative blog posts, linked below, to learn all there is know about ...
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Can I request a product exchange?
If you'd like to exchange your gear, we will process a return for the item you'd like to change out, and then you can place a new order for the desired item. We will provide you with a prepaid retu...
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How can I repair a hole in bug netting?
To repair holes in your Dragonfly, Mantis or Sunda insect netting, we recommend using the Gear Aid Mesh Patches for a quick fix. Watch this video to learn how to apply the patches: Check out ...
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How can I repair a hole in my hammock?
To repair a hole in your hammock, it depends on the location and size. If the hole is located on the side of the hammock and smaller than one inch, it can be repaired at home with a gear patch. We ...
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How can I request a repair for my gear?
As part of our commitment to sustainable, lasting gear, we recommend getting your gear repaired whenever possible. If you think the damage qualifies for our Warranty, please complete the Warranty C...
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How do I wash my insulated gear?
Hand or Machine Wash For the camp blankets and trail quilts, hand washing your gear by itself with cold water and a non-detergent insulation cleaner is best for extending its useful life. We recom...
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How do I wash my hammock?
We first recommend hand washing your hammock with cold water and gentle powder detergent or Grangers Down Wash + Repel to extend the life of your hammock, but it can also be cleaned in a front-l...
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Where can I find the serial number for my product?
Serial numbers are typically located behind the white tag attached to the inner seam of the stuff sack, near its opening. Some products released before 2015 may not have a serial number. The Kuhli ...