
Erin
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Recent activity by Erin-
When will my order ship?
We aim to get you geared up as soon as possible. Right now we are shipping orders within 1-5 business days. As soon as your order ships, you will receive an email from us with tracking informati...
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Does Kammok ship internationally?
Yes, we ship worldwide! Our international carrier is FedEx International Economy. Delivery takes about 2 weeks, depending on the destination and customs timelines. Any taxes or duties fees within t...
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Where is my order?
You should have received a confirmation email when your order was placed. Once your order ships, you will receive a second email with the tracking information. Unfortunately, once the package has...
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What's included with the Baya purchase?
1 Baya Stand, Stainless steel hardware, tools for setup, Baya hammock straps. Add 3 Roo Doubles to your cart when checking out with your Baya to receive the hammocks for free!
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Are hammocks included with my Baya purchase?
Yes, please add 3 Roo Doubles to your cart with your Baya. The Roo Doubles will be included for free at checkout.
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How many people can hang safely in the Baya hammock stand?
The Baya hammock stand can safely hang up to 1050 lbs, we recommend no more than two people in a hammock at any given time.
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What is the weight capacity of the Baya?
The maximum weight limit of the Baya is 1050 lbs when weight is equally distributed, or 350 lbs per hammock.
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What accessories will be available to use with the Baya?
Previously, Baya 1.0 accessories were sold separately. During the first preorder, we offered the Baya Table accessory and the Baya umbrella base mount. However, the updates made to the Baya 2.0 hav...
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How can I request a repair for my gear?
As part of our commitment to sustainable, lasting gear, we recommend getting your gear repaired whenever possible. If you think the damage qualifies for our Warranty, please complete the Warranty C...
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How can I repair a hole in bug netting?
To repair holes in your Dragonfly, Mantis or Sunda insect netting, we recommend using the Gear Aid Mesh Patches for a quick fix. Watch this video to learn how to apply the patches: Check out ...