There is something wrong with my order. What do I do? Steph July 14, 2020 20:38 Updated Follow We're sorry to hear that - let us make things right. Please visit our Contact Us page to call or message us with your name and order details. We'll work to get you geared up. Related articles Can I edit or cancel my order? COVID-19 Update Can I attach a Dragonfly bug net to the Swiftlet? When will my order ship? Does my tier status expire? Comments 0 comments Please sign in to leave a comment.